Process indicators measure the efforts of governments and other duty bearers to implement human rights laws and make their enjoyment real.
What are the availability, accessibility, and quality of processes and interventions?
What institutions and processes exist to resolve disputes? What is the trust in courts? Are complaints about police misconduct satisfactorily resolved? What proportion of those accessing food aid are members of a national minority group?
Some of this is structural and may be visualized by mapping out work-flows and procedures. However, perception is also crucial to procedural fairness: what is the experience and opinion of individuals and groups seeking justice? Such qualitative information may be captured in a survey.